Services d’installation de pompes de puisard à Montréal

I had a leaking pipe under the sink, and Superior Plumbing & Heating of Hamilton handled it the same day. The plumber was professional, knowledgeable, and left the area clean after finishing the work. Very smooth experience overall.

Mike persuaded me to install new furnace.

I was looking for Emergency Plumbing/ HVAC Services in Cobourg and reached out to Superior Plumbing. They were receptive and was able to schedule a technician Drew to come in right away and support in diagnosing the job and quickly get the job done. Drew was knowledgeable and ensured to explain the process a step at a time, and overall I would reccomend there reliable/quick services.

Drew came to help with my toilet this morning, replaced my fill valve. Good price quick work highly recommend

Kurtis showed up right on time and did an exceptional job on our broken kitchen faucet. He also cleaned up minor problems with the initial installation and it now runs great. This is the second time Kurtis has been to our home to repair a plumbing issue. We are very pleased with him and would highly recommend him to others requiring a plumbing repair.

The plumber from Superior plumbing tried to sell us an expensive toilet replacement when all that was needed to fix the slow flush refill issue was a fill valve replacement. We got an inspection and issue was fixed by another plumber with just a fill valve replacement to fix the slow flush refill. Superior plumbing charged me a visit fee of ~$168.37 to take a look at the issue and said it would be applied to service cost if we went forward with them which is something not all plumbers so, but I still asked them to visit and take a look as they had positive reviews. But when the plumber came and visited and tried to upsell a toilet replacement and said they’ll have to go back for parts and quotes a very high fee, we decided not to go forward with them as we felt an unnecessary expensive service of toilet replacement was pushed when the fill valve replacement could have fixed the issue which indeed ended up being the case when the other plumber took a look later and fixed the issue. The positive was that they called in advance and came promptly during their scheduled visit time and call/scheduling coordinator was helpful but the unnecessary upsell from the plumber was a negative. The management followed up later to collect feedback and offered a visit fee refund (that I paid right after the visit), for my negative experience later which I did not receive for a few days since the promise. Update Feb 10 (4-5 days after service request): They called me today and said, refund was in process (earlier they said 10, now they said 15 business days to process) but said if you are going to add a review then they will not issue a refund. Unethical from a business point of view to coerce or quid-pro-quo remove a review by withholding service fee. They tried to upsell a full toilet replacement when all that was needed was a full valve replacement and then try to push me to remove the review by threatening to withold a refund they initiated. I declined the refund, if it was on the pre-condition of removing my review. Update Feb 27: Regardless of the Feb 10 conversation, they did finally issue the full refund today, without further communication and coercement. I take it that they finally understood the shortcomings of the service and support and took steps to address it, which is a positive sign. I see shortcomings overall in communication and with unnecessary upsells, but I appreciate the fact that the management made efforts to collect feedback, contact me to understand the issue, and ultimately issued a full refund when the service was not up to the mark.

I had Mike come to get us a hydroget snake for our clogged toilet, he was super helpful and polite

I called and had Mike come fast to install a new sump pump for me, he was very professional and I will be using superior from now on

Michael, was great really knows his stuff. He was quick and efficient, I was a bit nervous of the outcome. He explained it well.. and I felt confident made the right decision!! Thanks Michael, thanks Superior!!

Super friendly, efficient, reliable.

Superior Plumbing was fast and efficient thank you to Ryan for your help!

Mike getting furnace maintenance done. Great service great guy.