Heat pump installation in Gatineau

I called Superior in Trenton, ON very late this Monday night after discovering a cracked and leaking pipe in my basement (but on the wrong side of the shutoff valve), just after calling the city hotline to get the water shut off from the valve under our lawn. I had to leave a voicemail with Superior as it was after hours, but they were prompt to respond the next morning, sent one of their plumbing inspectors out to inspect the issue before 10AM, gave me a quote on the spot and said a team would be back between 6 and 8 that evening to do the repairs. As luck would have it, an earlier appointment opened up, and the team came in early at 2PM, and were all done by 3. They had even recommended I call the city ahead of their arrival to make sure someone could come back to turn the water back on before Superior’s team left. The parts they replaced exactly matched what the early inspector informed me was most likely, and the final bill was spot on to the cent of the morning’s estimate. I would hightly recommend Superior to anyone needing plumbing work done, and will 100% work with them again in the future.

Andrew was a great help

Called in the morning asking for new plumbing under the kitchen sink of an old house. Within hours, they sent a very polite and knowledgeable technician, named Bruce. In a very respectful manner, he gave me a needed education about kitchen plumbing. Consequently, I took his advice, and he did a great job. I know it is under the sink, but it looks and works 100x better than the old plumbing. For my next job, I will ask specifically for Bruce.

Bruce came and installed my toilet. He was fast clean and efficient! We will use him again.

Great job. Super helpful and quick. Highly recommend Bruce

Kurtis from superior was the tech that handled our leak. Diagnosis was quick, and we couldn’t be happier with the outcome – highly recommend – 5 stars

Ray was very friendly and professional. Will be using Superior Plumbing again.

The young plumber was polite and very pleasant. He talked me through what he was doing, so there were no surprises. He kept the work area clean and cleaned up after he was finished the job. I would recommend Superior to any of my friends. Thank you.

Couldn’t ask for better service. I called them about my water heater acting up, and they were super friendly on the phone and managed to get someone out the same day! The technician was not only on time but also explained what was wrong in a way that actually made sense to me. It was fixed within an hour, and the price was exactly what they said it would be—no sneaky surprises. Honestly, it was a breath of fresh air to deal with a company that’s so upfront and reliable. I’ll definitely be calling them again if I ever need to!

Excellent service from the moment I called. The person taking the call was courteous and professional. Service was booked promptly. Leo arrived on time and was able to resolve the issue quickly- I am very happy with his service!

Excellent experience during a stressful time! Leo could not have been more professional.

Our tankless heater went down and over the course of several days Superior had 2 different techs come out to try and repair. Superior had to contact the manufacturer who also sent a tech out but was unsuccessful in repairing. After the manufacturer failed to rectify Superior stepped up and replaced the unit themselves. Special thanks go out to manager Samantha and tech Daniel who really helped to get us up and running again.