Heat pump installation in Gatineau

I called Superior in Trenton, ON very late this Monday night after discovering a cracked and leaking pipe in my basement (but on the wrong side of the shutoff valve), just after calling the city hotline to get the water shut off from the valve under our lawn. I had to leave a voicemail with Superior as it was after hours, but they were prompt to respond the next morning, sent one of their plumbing inspectors out to inspect the issue before 10AM, gave me a quote on the spot and said a team would be back between 6 and 8 that evening to do the repairs. As luck would have it, an earlier appointment opened up, and the team came in early at 2PM, and were all done by 3. They had even recommended I call the city ahead of their arrival to make sure someone could come back to turn the water back on before Superior’s team left. The parts they replaced exactly matched what the early inspector informed me was most likely, and the final bill was spot on to the cent of the morning’s estimate. I would hightly recommend Superior to anyone needing plumbing work done, and will 100% work with them again in the future.

Alvin was great and patient. He explained the problem and solved it professionally.

Had an issue with my AC and called Superior Plumbing & Heating. Tyler arrived right on time, quickly figured out what was going on, and got it back up and running. Really professional and easy to talk to—great experience all around!

Had Brian come out and fix a leak in our basement. Went above and beyond helping us secure specialed parts for the repair and had it done in a timely manner!

Needed a quick faucet replacement and had a very positive experience from Farid who was fast professional and very friendly

Yeah – no more clogged drain!! Bruce was professionally and friendly. He thoroughly explained the potential issues and answered all my questions. We are very happy with service rendered. TMac Welland

Cameron was really great!

Bill was very friendly and professional. He correctly identified the problem with our old sump pump and installed a new sump pump the same day. The price was a little high, but considering it was an emergency and the prompt service it was worth it. Great quality job and excellent service

Brandon was timely and explained my options for the clogged sink, he did a fantastic job! Will definitely be looking forward to his services again

Nick was amazing! Very personable and offered options for our repair that were timely and cost effective! Thanks, Nick!

Neil was very personal and very helpful l would recommend him to anyone that has plumbing issues. Well done

Our tankless heater went down and over the course of several days Superior had 2 different techs come out to try and repair. Superior had to contact the manufacturer who also sent a tech out but was unsuccessful in repairing. After the manufacturer failed to rectify Superior stepped up and replaced the unit themselves. Special thanks go out to manager Samantha and tech Daniel who really helped to get us up and running again.