Heat pump installation in Richmond Hill – from assessment to start-up
More and more homeowners in Richmond Hill are replacing an aging furnace and air conditioner with a heat pump — one system that cools the house in summer and heats it for most of the winter. Superior Plumbing & Heating installs and replaces heat pumps in homes across Richmond Hill, from Oak Ridges and Jefferson to Bayview Hill, Mill Pond and Rouge Woods. Our licensed technicians size the system to your home, install it to code and make sure it works with your existing ductwork and thermostat.
Many Richmond Hill homes are large two-storey houses built in the 1980s–2000s with a gas furnace and central AC that are now near the end of their life. That is often the best moment to switch: instead of replacing the air conditioner, you can install a heat pump that does the cooling and takes over most of the heating, while the furnace stays as backup on the coldest days.

How a heat pump works in the Richmond Hill climate
A heat pump moves heat instead of burning fuel. In summer it removes heat from your home like an air conditioner; in winter it reverses and extracts heat from the outdoor air — even when it is well below freezing. Modern cold-climate heat pumps keep working efficiently through most of a York Region winter, so they can cover the majority of your heating needs and lower your energy costs.
TIP: To keep your heat pump efficient, check the air filter every month and replace or clean it when it looks dusty. In winter, keep snow and ice clear around the outdoor unit so it can breathe.

Heat pump types we install in Richmond Hill
- Ducted cold-climate heat pumps — replace your central air conditioner and connect to your existing furnace and ductwork. A good fit for most detached homes.
- Hybrid (dual-fuel) systems — a heat pump paired with a gas furnace. The heat pump runs most of the year, and the furnace switches on automatically in extreme cold.
- Ductless mini-splits — for homes without ducts, additions, finished basements, garages and rooms that are always too hot or too cold.
We install heat pumps from leading brands such as Mitsubishi Electric, Daikin, Carrier, Lennox and York, and help you choose the model that fits your home and budget.
Our heat pump installation process
- Home assessment. We look at your home’s size, insulation, windows, ductwork and electrical panel and calculate how much heating and cooling it really needs.
- Right sizing and quote. We recommend the system size and type and give you a written quote before any work begins.
- Installation. We remove the old air conditioner or heat pump, set the outdoor unit on a proper base, run the refrigerant lines and electrical connections, and install or adapt the indoor coil.
- Testing and start-up. We pressure-test the refrigerant lines, charge the system, test heating and cooling modes and set up the thermostat so the heat pump and furnace work together.
- Walkthrough. We show you how to use and maintain your new system and explain the warranty.
Heat pump installation cost and rebates in Richmond Hill
The cost of heat pump installation depends on the type and capacity of the system, whether your ductwork and electrical panel need upgrades, and how far the outdoor unit is from the indoor equipment. A ductless system for one room costs less than a whole-home ducted heat pump. Before we start, you receive a clear written quote with no hidden fees.
Ontario homeowners may qualify for government and utility rebates when they install an eligible heat pump. Read our guide to heat pump rebates in Ontario to see what may be available.
Heat pump replacement in Richmond Hill
Most heat pumps last 12–15 years. If your current heat pump struggles to keep up in winter, runs constantly, needs frequent repairs or uses an outdated refrigerant, replacing it with a modern cold-climate model will usually improve comfort and lower your energy bills. Our technicians will honestly tell you whether a repair or a replacement makes more sense.
Heat pump installation across Richmond Hill and York Region
We install heat pumps in every part of Richmond Hill, including Oak Ridges, Jefferson, Bayview Hill, Mill Pond, Richvale, Westbrook, Rouge Woods and Langstaff. Our team also provides heat pump installation in Markham. Need help with other equipment? See our air conditioner installation in Richmond Hill, furnace repair in Richmond Hill and all of our HVAC repair services in Richmond Hill.
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