Superior Plumbing & Heating
Terms and conditions of use


This website is operated by Superior Plumbing & Heating (“Superior Plumbing & Heating”, “us”, or “we”). The terms “we”, “us”, “our”, and “Company” refer to Superior Plumbing & Heating. The use of our website is subject to the following terms, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided on our website pages. In the event of a conflict between the Terms and any terms, conditions or disclaimers provided on our website, the Terms shall govern and control your rights. Please review the Terms carefully. The Terms exempt Superior Plumbing & Heating and other persons from liability and contain other important provisions you should read.

Please see our Privacy Policy to learn about how we collect, use, and share personal information. The Privacy Policy is expressly incorporated by reference into these Terms. Using the website, you acknowledge and signify that you have read, understood, and agreed to be bound by our Privacy Policy.

Each time you use the website, the text of the Terms, as it then reads, will govern your use. Accordingly, when you use the website, you should check the date of the Terms and review any changes since the last time you visited. You may not change, supplement, or amend the Terms in any manner. However, Superior Plumbing & Heating may, in its sole discretion, change, supplement or amend the Terms as it relates to your future use of the website from time to time, for any reason, with reasonable notice and without liability to you or any other person.


You agree to use our website for legitimate purposes and not for any illegal or unauthorised purpose, including, without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.

You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details, to complete your order or contact you as needed. You agree to update your account and information promptly. You authorise us to collect, use, and disclose your personal information in accordance with our Privacy Policy. You represent and warrant that you have the legal authority to agree to and accept the Terms on behalf of yourself and any person you purport to portray.

The website may not be used for any purpose not expressly permitted by the Terms. In particular, except as expressly stated otherwise in the Terms, the website may not be copied, imitated, reproduced, republished, uploaded, posted, transmitted, modified, indexed, catalogued, or distributed in any way, in whole or in part, without the express prior written consent of us.


We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to modify the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly, and your continued access or use of our website will mean you agree to any changes.

You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or any service, content, feature or product offered through our website.

The content of the website does not constitute advice or recommendations. You should seek third-party professional advice and recommendations before acting or omitting to act based upon any information provided on or through the website.


The website and its entire contents, features, and functionality are owned by Superior Plumbing & Heating, its affiliates, licensors, or other providers of such material. They are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the website in breach of these Terms, your right to use the website will cease immediately. You must, at our option, return or destroy any copies of the materials you have made.

We reserve the right to remove any of your submissions from the website at any time, with or without cause. Without limiting the preceding, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the website.


The information presented on or through the website is available solely for general information. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website or anyone who may be informed of its contents.

We endeavour to provide current and accurate information on the website. Nevertheless, misprints or other errors may occur. Accordingly, we reserve the right to change the prices, fees regarding the services available through the website at any time and from time to time without any notice or liability to you or any other person. We cannot guarantee that the products or services advertised on the website will be available when purchased or at any appropriate time.

We reserve the right at any time to reject, correct, cancel or terminate any order or shipping request, including if an order appears to be placed by a distributor or reseller. If you order products or services for which the fee was incorrectly displayed, we will provide you with an opportunity to cancel your request for such products or services. If you order products or services that are not available, we will notify you by email, and the purchase price you actually paid will be refunded to you. We reserve the right to refuse to accept any request for products or services, notwithstanding any course of dealing between you and us in the past.

Your online request for products or services delivered over the website constitutes your request to engage us to supply those products or services. Your request for products or services shall be deemed to be accepted only if and when we actually carry out your instructions. If you wish to cancel a request for products or services, you may request a cancellation by emailing us. However, we may not receive and process your cancellation request before we accept and process your request for products or services, in which case your cancellation request may not be effective.

Shipping dates and delivery dates are estimates based on a variety of factors and the information we have at the time of purchase. This information may change for reasons outside of our reasonable control, resulting in changes to shipping dates and/or delivery dates. We will notify you of material changes to shipment and delivery dates as soon as reasonably possible.

Although we have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website, we do not guarantee the accuracy of the colour or design of the products on our website.


You agree to pay the applicable fees (including applicable taxes) for purchases you make from the Company. Some individuals may benefit from tax-exempt status. In such circumstances, please ensure that you contact the Company to ensure that your tax-exempt status is properly recognised in our system.

Unless otherwise stated, all prices on the website are quoted in Canadian dollars. All prices shown on the website are subject to change from time to time without notice. We may limit the number of promotions you may be eligible for during a given period. In addition, certain promotional offers and discounts may only apply to first-time customers. We will disclose your payment terms when you make purchases on the Site.

You agree to provide us with accurate and complete payment information, including valid credit card or other payment method details, your name, address and telephone number, and to notify us of any changes to such information immediately upon change. You acknowledge that the agreement between you and your credit card issuer or financial institution governs the use of your credit card to pay amounts owed to us and that you must refer to such agreement to determine your rights and obligations as a cardholder.

If, for any reason, the Company does not receive payment from your credit card or other payment method issuer, upon demand, you agree to pay the overdue amount by other means acceptable to us. The Company reserves the right to accept other forms of payment, and if the Company elects to invoice you for services, you agree to pay us the amount indicated in each invoice by the due date reflected on the invoice.

If you believe that a billing discrepancy has occurred, you must notify us within 60 days after the date on which such discrepancy first appeared on your credit card or other payment method account statement or invoice, as the case may be, or such amounts will be deemed to have been accepted by you. You agree to release us from any liability for any error or discrepancy that is reported to us after such a period.

By making a purchase on our website, you acknowledge and signify that you have read, understood, and agree to be bound by our return and exchange policies.


The Terms and any documents expressly referred to in them (including the Privacy Policy) represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. You acknowledge that, in entering into these Terms, you have not relied on any representation, undertaking or promise from us (express or implied), except as expressly stated in the Terms.

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