Reviews for Superior Plumbing & Heating
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Read through our reviews to see what it is like working with Superior Plumbing & Heating. To schedule your next appointment, give us a call or complete our online form.

What People Are Saying About Superior Plumbing and Heating
Recent feedback from our customers
Friendly and kind customer service! Fixed my toilet issue in no time at all 🙏
Sep 21, 2023Leo was on time and very professional. He provided information that was informative. I appreciate the options he offered. However, the quoten was to high and out nof his control. Appriciare his time.
Sep 26, 2023Superior Plumbing & Heating provided excellent plumbing maintenance services that helped us resolve our water heater issue. We were impressed with their professionalism and expertise, and now we can rest easy knowing our plumbing is in good hands. Highly recommend their services!
Nov 14, 2023I recently had a septic tank installation done by a team of professionals who were extremely knowledgeable and efficient.
Nov 15, 2023Hydro jetting is not the most cost-effective solution, but when we calculated that we wouldn’t have to do any repairs for several years, we changed our mind. Our plumber did a very high level of work, we can recommend this company.
Nov 17, 2023I was able to get my unit restored within a few hours of making my request because of their emergency sump pump services. They swiftly and inexpensively fixed the problem at hand, obviating the need to replace the apparatus.
Sep 24, 2023Great service! Zac and Steve were very prompt, polite and knowledgeable. They took the time to explain to me why I had a pressure problem and the next best steps in getting better pressure and maintaining it. I really appreciate that and highly recommend.
Oct 18, 2023Jeremy came out to look out sink and provided excellent advice and support. Very Knowledgeable.
Oct 20, 2023Jeremy came by and done his services quickly and efficiently. Excellent services!
Oct 20, 2023We used Superior Plumbing and definitely recommend. The technician was very polite, professional, and informative. He took the time to review our issues and provided advice and recommendations.
Nov 13, 2023Thanks for the great service Steve
Sep 16, 2023I had to put up with the inconvenience of hard water, dry skin, and stains on the dishes for a while since my water softener malfunctioned. Fortunately, the issue was quickly identified, and the company’s expert technician quickly resolved it. It was by far my finest customer encounter. highly suggestable
Sep 24, 2023Would like to thank steve for taking me in the direction on my water softener. Polite , ln formative and explain the problem was. Thanks
Sep 30, 2023Just had Steven show up, on Thanksgiving weekend no less, and also within a couple of hours of the initial service call. Quickly identified our problem and the fix. Great communication, from informing us of when he would arrive and the repairs required when on site. He saved our basement from flooding. Thanks Superior Plumbing. If I could give more than 5 stars, I would!
Oct 7, 2023Steve did a great job cleaning out the mess under our sink. We had been trying to clear it ourselves and had no luck. We appreciate the time he took to do such a great job
Nov 14, 2023We placed the call in the evening and the technician showed up the very next morning. He diagnosed the problem very quickly. Another technician showed up a couple of hours later with the parts and promptly fixed the problem. Both were very courteous and friendly. We were very pleased with the overall speed and quality of the repair.
Nov 21, 2023On a cold, snowy afternoon with a temperature of minus 15 degrees outside due to the wind chill, technician Kaz from Superior Plumbing & Heating went above and beyond. He dug out a frozen pipe from the snow and worked tirelessly to fix my sump pump, even with frozen hands. I truly appreciate his professional spirit! This company and its employees genuinely care about their customers. In my past experiences with at least five plumbing companies, some charged exorbitant fees, and some did subpar work. However, Superior Plumbing & Heating is different. They charge a reasonable price, and every technician I’ve worked with has been professional and super nice. They do the job well and provide all the necessary information about the system, etc. For all future plumbing-related work, regardless of size, I will stick with Superior Plumb Heating.
Nov 22, 2023The Superoor rep Neil came and quoted us a replacement cost for our water softener. Unfortunately spare parts are not available to repair the unit as it is too old now. Neil was courteous and we would be happy to call him again.
Nov 22, 2023Just had a service call done to check the water leak in the basement , Eathon thoroughly checked everything and made sure everything is accounted for and gave his honest advice. I appreciate that.
Nov 22, 2023Just had Kurtis at my home, our sump pump stopped last night and we were able to stabilized it throughout the night. We called Superior and Kurtis came 2 hours later, he was professional and courteous, and in quick time Kurtis had the job completed. Well done Superior!
Nov 22, 2023The plumber from this service inspected our sump pump and told us that it needed a repair, which he immediately performed and did it fast and neat. Perfect job! Thank you so much man
Nov 14, 2023We had emergency plumbing services from this company. They explained to us first how to handle the backup, and then, in about an hour, a plumber arrived to help us get rid of the blockage in the pipe. It feels so good when you get help right when you need it! I wouldn’t hesitate to recommend them again and again, exceptional service.
Nov 14, 2023Facing a sump pump emergency, I contacted Superior Plumbing & Heating. Kurtis responded promptly on a Friday night, displaying efficiency and a deep understanding of the problem. Alina, who arranged the appointment, was friendly and helpful in answering my questions. This was our first experience with the company, and we were impressed. I highly recommend the service.
Nov 22, 2023Kurtis, Steve, and another gentleman whose name I regrettably forgot provided excellent work for HVAC services. They explained the system installation thoroughly and ensured I understood all the details. Superior Plumbing & Heating has become my go-to for HVAC services and more!
Nov 23, 2023I am truly grateful for Superior Plumbing & Heating and the exceptional two-person crew, Daniel and Matt, who installed a БРЕНД water softener in my home. Suffering from severe skin sensitivity to hard water, I researched and opted for the БРЕНД system. Daniel and Matt performed an outstanding installation, showcasing their plumbing expertise through the quality of their work. I deeply appreciate their hard work, and after completion, Matt took the time to answer all my questions and educate me about the process and the newly installed equipment. I’m delighted to have found Superior Plumbing & Heating! Not only are their prices reasonable, but they also have an excellent team of plumbers. I won’t consider anyone else but Superior Plumbing & Heating for all my future plumbing needs—many thanks to Superior Plumbing & Heating, Daniel and Matt.
Nov 23, 2023They responded to my call very quickly. They had someone at my house the next day to solve the problem. Very professional.
Oct 20, 2023George and Richard were very professional in their work while friendly and courteous. Very helpful in their advice as well. A pleasure to meet them both.
Oct 30, 2023Technician came out and repaired my leaking kitchen faucet very quickly.
Nov 1, 2023Jeremy came by. He has a wealth of knowledge and provided us reasonable options to resolve our leaking faucet situation. We really appreciated his attentive customer service.
Nov 10, 2023We had a gentleman come in the day after calling and he resolved our issue quickly! Will definitely use again if needed in the future!
Oct 3, 2023Great guy Leo fixed sink fast and was very professional
Oct 3, 2023Helped with my leaking faucet. Wonderful service done by Journey
Oct 19, 2023I received a 30-minute courtesy call before the routine HVAC system check, ensuring smooth coordination of my schedule. The technicians were thorough in explaining all items on their checklist and detailed in providing answers to my questions. Superior Plumbing & Heating’s service was exemplary.
Nov 22, 2023Technician Eathon impressed me with his expertise, straightforward approach, and honest diagnosis. He promptly identified that the issue wasn’t with our main water line but the main sprinkler line. Instead of pushing unnecessary services, Eathon advised me to consult a landscaper, considering the cost-effectiveness. He also took the time to educate me on the location of the main water line and main sprinkler line valves, offering valuable insights. His professionalism and honesty were commendable, making Superior Plumbing & Heating a trustworthy and reliable choice. I highly recommend them.
Nov 23, 2023We had a great experience with the plumber who fixed our water filter. Recommend.
Nov 17, 2023My experience with Superior Plumbing & Heating was fantastic. They promptly addressed my needs and explored various alternatives to resolve my issues. Alina demonstrated great urgency and understanding of what needed to be done. It wasn’t a simple solution, but in the end, they renewed my entire sump pump system, and I was thoroughly satisfied with their services. Everyone at the company was pleasant, and I would highly recommend them to anyone needing reliable and efficient plumbing service.
Nov 22, 2023Eathon from Superior Plumbing & Heating was incredibly helpful, approachable, and courteous. I valued his honesty, expertise, and the effort he put into fixing my sink. Additionally, he provided valuable home advice and promptly gave me an estimate for our water heater, as per my request. I recommend giving Superior Plumbing & Heating a try!
Nov 22, 2023We’ve been relying on Superior Plumbing & Heating for a long time. Since our entire house replumbs, we have been impressed by their cleanliness, reliability, friendliness, knowledge, responsiveness, and willingness to educate. Whether it’s plumbing or heating issues, they have consistently met our expectations, and we’ve confidently recommended them to friends and family. The text notifications when they’re en route, usually within their arrival window, are a convenient touch. It’s truly a well-run company, and we appreciate the excellent service!
Nov 23, 2023Leo and Tanner installed the Green Fusion Water Softener/Filter at our residence on Nov. 21th, 2023. They were punctual, professional, and worked neatly. Both technicians were extremely helpful, answering all our questions and explaining the functionality of our new system. We love the Rheem Water Softener and the improved water quality it provides. No more spots on our appliances or sinks, and the soft water in our shower is excellent. We highly recommend Superior Plumbing & Heating for top-notch plumbing services done correctly with personable and professional service.
Nov 23, 2023Had a plumbing emergency over the long weekend and Superior Plumbing and heating was great. The plumber (Tanner) was kind, courtesy and professional.
Oct 9, 2023Eathon came in and inspected my water softner. Very professional!
Oct 18, 2023Neil came and gave us good quality service and good quote👍🏼
Oct 31, 2023The team provided exceptional service by thoroughly explaining the job and resolving our issues with clogged sewer lines.
Nov 14, 2023George installed a new blower motor and performed preventive maintenance on our HVAC system. His professionalism, friendliness, and respect for the property were commendable. I appreciate his recommendations and efforts to leave our unit better than he found it. I would gladly have him service our unit again and highly recommend him.
Nov 22, 2023I had drain cleaning in my basement, and these guys dealt with the problem at a high level. The service was exceptional, from booking the time that suited me best to the professional work carried out by the most polite plumber I have ever met.
Nov 18, 2023This product/service is great!!! Mett successfully repaired a leaking water tank.
Nov 20, 2023Neil did an awesome job, replacing my shower trim and cartridge. 10/10 would call them again.
Nov 20, 2023Leo efficiently handled our sump pump issue, which sounded like a jackhammer! Quick, efficient, and going the extra mile to ensure smooth operation. Within an hour, Leo installed an upgraded pump. This company is truly dedicated to customer service, and we loved the entire experience.
Nov 22, 2023Superior Plumbing & Heating’s pricing substantially outperformed that of its competitors. Steve and Kaz efficiently installed my water softener and replaced the underground pipes. They were professional and explained everything afterward, and I highly recommend them.
Nov 22, 2023Tanner came to our place to check the issues we were facing with our water softener and I can say that he is one of the most professional and honest technician I have ever came across. He didn’t try to sell any unnecessary services or try to make me pay for extra or anything but straightforward mentioned how can make sure the problems doesn’t occur again and help us solve the issue in no time. I will highly recommend him to anyone. Great job and thanks for being honest and professional about your services.
Oct 16, 2023Tanner. I am very impressed with Tanner. He explained me the problem. Very polite person and very knowledgeable.
Oct 18, 2023Tanner, was great and explained every aspect of the process. The prices were fair and I would absolutely recommend their service.
Oct 18, 2023Let me begin by expressing how exceptional Superior Plumbing & Heating is! Alina and her team of skilled plumbers are the best we’ve encountered since moving to Canada. When faced with a sump pump issue, a new experience for us West Coasters, Tanner was honest and instrumental in resolving the problem. And did I mention their reasonable pricing? They are a simple, reliable, and reasonably priced company. We plan to rely on them for all our plumbing needs going forward!
Nov 22, 2023Superior Plumbing & Heating repaired my leaking exterior spigot and replaced my faulty sump pump, including installing a battery backup sump pump accessory as requested. The entire process was handled professionally. The plumber, Ryan, ensured everything was cleaned up and provided valuable tips on maintaining the equipment. Exceptional service!
Nov 22, 2023Connor – awesome customer service. Very personable and knowledgable.
Nov 10, 2023Thank you team for coming out! Spencer was super knowledgeable he came out and gave us a masterclass in toilet install and did a great job quoting us.
Nov 18, 2023Spencer did a great job! Showed up on time and got the job done, neat and tidy! Awesome!
Nov 18, 2023During a 5+ hour electrical outage, I secured a same-day appointment within 2 hours of calling. Leo was a knowledgeable professional and quickly resolved the issue. From scheduling to communicating the estimated arrival time, Superior Plumbing & Heating exceeded my expectations. The responsiveness and efficiency were unparalleled. When faced with potential basement flooding due to sump pump issues, DPS and Sergi proved top-notch. Thank you; you’ve earned top marks in my book!
Nov 22, 2023The service provided by Daniel and Leo was exceptional, and they exhibited professionalism and friendliness at a more than fair price. We will not hesitate to call them for any future heating, cooling, or plumbing needs and will gladly recommend this company to our family, friends, and neighbours. Thank you for the outstanding service!
Nov 22, 2023Thanks for this company & many thanks to Tanner for coming & doing all the inspection needed for the water issue we are having since few months, & for suggesting the options we have to solve the problem of the water pressure in our home
Sep 5, 2023Tanner came to snake our main drain and also provided a camera service to see what was blocking our pipes. superior service!
Sep 5, 2023Excellent service from Superior Plumbing. We had them hydrojet a slow draining kitchen sink, and they managed to clear 40 years worth of build-up; the drain feels practically new. Would definitely call on them again in the future.
Oct 2, 2023Prompt response to request to fix leak at outdoor faucet. Entire process handled well and it involved cutting into finished basement ceiling. New outdoor faucet installed with indoor valve shutoff. An access panel was installed and it is not very noticeable because of the location chosen by the plumber. The new faucet works great and ths access to the valve will be very helpfull. Well done
Oct 10, 2023They came to fix a pipe that was leaking under the sink, did a good job
Oct 24, 2023Jeremy came late on Saturday, we had a leak looked at all possible causes. Quick fix super professional great attitude. Highly recommend!
Oct 14, 2023Great customer experience, very helpful technician!
Oct 24, 2023Something turned the water flow in our basement backward, a big clog I suppose, so we needed the sewer line cleaning. The cleaning helped, and I want to acknowledge the excellent work of the plumber – fast and professional. He cleaned up after the job as well. I sincerely recommend this service.
Nov 20, 2023In the middle of the night, I heard the sound of water flowing from the backyard and immediately turned off the valve. First thing in the morning, I asked them to send me a plumber to repair the leak and he arrived the very same day. Did the job well, found the leak and fixed it quickly.
Nov 20, 2023I needed a faucet repair and got help from this company. Well done job, Justin was my plumber. The expert I really recommend. He arrived right on time, replaced that cylinder with a spare one, and provided me with a warranty. And the price for the job was transparent and with no hidden fees.
Nov 20, 2023My toilet suddenly began running and Superior plumbing was the only company that was able to help me quickly. This was such a relief because plumbing scares me. Kurtis arrived and took care of things very quickly. He was so nice and answered my many questions. I could not have asked for a better experience. Thank you!
Oct 13, 2023The company responded very quickly. They sent technician in a couple of hours. He examined situations and suggested course of action explaining all our options. Kurtis was very professional and helpful.
Oct 16, 2023The plumber was friendly and neat. He gave us good advice and fixed the problem.
Oct 24, 2023kurtis was very professional, figured out the issue in few mins for the main drain blockage.
Nov 9, 2023Very prompt and courtesy. Kurtis was great. Completed work quickly and came on Thanksgiving Monday!
Oct 9, 2023We called Superior plumbing after having hot water issue’s. Jeremy was excellent… arrived on time, was honest with the issue we had and even provided photos and videos of our hot water tank and thoroughly explained and educated us on what had happened. After providing a very fair quote, our old tank was exchanged and our new tank was installed all before end of business day! Professional, arrived on time and provided excellent honest service! Superior Plumping will be our go to company for all of our commercial repairs!
Sep 22, 2023Leo was fantastic, took care of the issue right away. Would highly recommend Superior to my friends and family Thanks Rose
Sep 29, 2023We had such a great Experience with this Company, Leo was so Professional , Friendly and Punctual .He quickly identified and resolved the issues on the job. Thank you so much for the excellent work you’ve done.
Nov 1, 2023I extend my highest praise to Kaz of Superior Plumbing & Heating Services! His knowledge, professionalism, and responsiveness were truly appreciated. The issue with the sump pump was diagnosed quickly, and the problem was resolved. I strongly recommend them for all your plumbing needs!
Nov 22, 2023I was referred to Superior Plumbing & Heating through a friend. I called them to check on my sump pump after a basement flood during heavy rain. Ryan arrived on time, conducted a thorough inspection, and provided valuable tips while finding no issues with the sump pump. I would use their services in the fututers.
Nov 22, 2023George was extremely helpful! On time. Honest and professional. Will use this service again.
Oct 16, 2023George was very helpful in meeting my requests and suggesting best solution to my plumbing situation. He promised timely follow up, as needed.
Oct 17, 2023Jeremy came to see my clogged toilet and had it fixed in minutes!! So kind and professional! Will definitely be using their services again!
Oct 17, 2023Our plumber, Ryan, fixed the leaky faucet and repaired the pipe behind the washing machine. I also want to mention that he managed to adjust the arrival time to our busy schedule. Great experience with the company, overall, we will surely recommend them to friends. Keep going like that.
Nov 17, 2023Great company with transparent prices. Their plumber visited us to examine a serious clog. He did some snaking and then offered a hydro jet cleaning, which is costly but effective. We are satisfied with the result, we have not had any problems for a long time. And we would recommend them as honest professionals.
Nov 20, 2023Excellent
Oct 5, 2023Neil arrived on time and communicated his recommendation professionally. Was easy to work with.
Nov 8, 2023Spencer did a phenomenal job fixing our sump pump! Same day service, kind and professional. Poor guy had to fish a dead rat out of the sump pit. Thanks Spencer!
Nov 11, 2023Had a great experience with Superior team. Jeremy came over and scouted the situation properly. I was scratching my head and worried about paying too much for the service etc. He calmly explained all the options and kept it real. Thanks, Superior. Happy I made the call!
Nov 14, 2023Just had a great experience with the guys from Superior Plumbing Oakville. Neil and Bruce arrived ahead of schedule and we’re very knowledgable and efficient and got the job done in no time at all. They even went and picked up the faucet for me. Certainly won’t hesitate to you their services again.
Nov 20, 2023Amazing customer service from George!
Sep 20, 2023Service was good and issue was fixed in a timely manner.
Sep 26, 2023John came and inspected a undetected leak. He was professional, and exceeds customer service. From the moment he entered the unit he went straight to work and in no time he detetected the problem. He knew what he was doing, and more importantly eased my stress levels regarding the situation. Would definitely recommend this company due his outstanding customer service. Thank you John.
Oct 4, 2023He helped us with sewer line cleaning – used CCTV equipment to detect blockages and then cleaned everything out with a snake. Good work deserves 5 stars!
Nov 20, 2023On time as arranged very much a gentleman . Able to install our Moen Faucet. Done neat and clean and completed in a timely manner wouldn’t hesitate to have again
Oct 14, 2023Very courteous and knowledgeable as well as on time.
Oct 17, 2023George and Richard were great and provided very professional consultation and inspection. Also advised on how to manage incidences and I understand when next to call as soon as required.
Oct 27, 2023George is very professional and he knows what he is doing. He is flexible and on time, I will recommend to any body for any plumbing issue. Thank your George
Oct 30, 2023Excellent customer service. George came to our home for an inspection of our tankless hot water. The overall experience was fantastic from start to finish. George was polite and very knowledgeable. He not only explained everything in detail but also provided cost efficient options.
Nov 9, 2023We urgently needed to have our sump pump replaced. Dave and the team were very efficient in assessing the issue and replacing the pump within a day. Very good work, and, the courtesy and professionalism that came with it was greatly appreciated.
Aug 25, 2023Highly recommend. Responsive and professional from first call to service for main shut off valve, noisy toilet, leaking toilet and laundry tub faucet. Jeremy, our technician, attended and diagnosed issues and thoroughly explained our options. Very pleased with quality of work.
Aug 26, 2023We had an undetected leak, Jeremy came to have a look, and it was not a major issue.
Sep 1, 2023Leo and his team came and was upfront about the cost and stages they will take to clear the clog from my kitchen sink. They put in great effort to clear the clog of grease and was successful. Recommend their services.
Sep 20, 2023Hired this commercial plumbing company for sewer repairs. Their plumber inspected everything and fixed the problem. The service was really professional and he gave us a warranty — a pleasant experience with the company.
Nov 20, 2023Very professional and kind service
Oct 17, 2023George was fantastic, professional and polite. He assessed the situation and showed me exactly where my issue was and every step in dealing with it. He was very knowledgeable, patient and made choosing you a no brainer. Cedric came along with George and was as well professional and eager to help in all aspect of the evaluation. Great job and I look forward to my new installation tomorrow. Cheers
Nov 15, 2023Superior Plumbing & Heating provided outstanding service when we faced an emergency sump pump failure. Daniel, who arrived promptly, was courteous and exceptionally knowledgeable. In handling the customer service, Alina redefined excellence with her friendly and helpful demeanour. We plan to call on them again for any plumbing needs and strongly recommend their services to others.
Nov 22, 2023We were thrilled when Superior Plumbing & Heating accommodated us with a next-day appointment before the weekend when our sump pump malfunctioned. Eathon arrived promptly, thoroughly explained the issues, and guided us on how to address them. Thanks to their prompt service, our sump pump is back in operation just in time for a rainy day. We were much appreciated.
Nov 22, 2023George was professional friendly. Happy with his service and advice.
Oct 17, 2023I had a new shower installed, and it was exceptional service. Such a neat and professional job! I bought a complicated model with lots of glass, and I was very worried, maybe even too much, that the guys wouldn’t break anything. But they did a really good job and were very careful. So I’m very grateful every time I enjoy a shower, thank you guys.
Nov 17, 2023The service I received from this company was amazing. Brody came to help figure out what’s going on with our leak, and he was very friendly and helpful in addressing the issue. I highly recommend this company.
Nov 21, 2023Brody came to inspect for a water leak today. He was very friendly and efficient. He wasn’t able to fix the issue as it is likely an issue that will require the water company to intervene but he helped me through how to proceed from here. Awesome service. Thanks
Nov 22, 2023Brody came to fix my issue, came on time and fixed it in no time. Would recommend to anyone who needs plumbing assistance.
Nov 22, 2023Brody came in for diagnosis and was very nice open, and did his genuinely .
Nov 22, 2023Dropped my wedding ring down the sink! Connor and spencer came out same day and saved the day. Wedding ring received! Great service
Oct 28, 2023Conner just installed a toilet for me, his service was very professional and extremely efficient.
Nov 9, 2023Very helpful both in scheduling the appointment and in the service. Spencer was extremely informative and professional. He discussed options with me to give me the best service for the best price.
Nov 14, 2023Spencer came to our place and identified that we don’t have a P-trap on our kitchen sink. He was super friendly and knowledgeable and helped us out very quickly!
Nov 18, 2023Well worth the wait, service was friendly, efficient and fast! I learned a few tricks to keeping pipes free of cloggage. Thank you!
Nov 23, 2023I highly recommend Superior Plumbing & Heating for their excellent service in fixing my heating system at a very reasonable price.
Nov 14, 2023Superior Plumbing & Heating plumbers fixed my sewer and drain line plumbing issue.
Nov 15, 2023I received excellent service from John who provided me with a new tap to replace my old leaking one. He also explained to me the reasons why taps tend to break frequently.
Nov 20, 2023Superior Plumbing & Heating plumbers fixed my sewer and drain line plumbing issue.
Nov 20, 2023Spencer came by to check out a problem with our bathroom drain and gave some good info on how we can clear it up ourselves. He charged $99 (less $30 for leaving a 5 star review) and told me it would cost $450 to snake my bathroom sink drain, a bit too much for me. Spencer seemed very friendly and knowledgeable but $450 to snake a drain was a bit steep for me.
Nov 22, 2023Ryan was very good and made sure everything was working.
Oct 30, 2023Ryan was amazing! Fixed my issue in no time and very professional. Call Superior for same day service!!
Oct 31, 2023Ryan was wonderful. He helped me with my clogged sink. He explained everything with great detail and took lots of pride in his work. Would recommend him to my friends and family!
Nov 5, 2023My experience with Ryan was fabulous! I would strongly recommend him! Very knowledgeable and friendly.
Nov 5, 2023Ryan was very helpful finding the root cause and fixing the issue.
Nov 18, 2023George was very helpful and excellent to deal with.
Nov 20, 2023If you need a plumber, I have the perfect recommendation. Superior Plumbing & Heating is the best plumbing service I’ve ever encountered, and at 73 years old, I’ve had a few. Not only are they knowledgeable about plumbing, but they are also honest. Unlike others who immediately suggested a new pump for hundreds of dollars, Tanner came, assessed the situation, and fixed the problem without pushing for a replacement. You’re in the right place if you’re searching for an experienced and honest plumber. I highly recommend them..
Nov 22, 2023I called Superior Plumbing & Heating for a sump pump issue, and their response was prompt. The plumber was highly professional and efficiently resolved the problem. I will certainly retain their services and recommend them to others. I always prefer supporting small companies.
Nov 22, 2023Steve and his assistant did a commendable job with our HVAC installation. They were punctual and professional. After completion, Steve explained the system’s features and guided me through the steps for operating the new thermostat. His detailed explanation of the installed items was terrific!
Nov 23, 2023The team at Superior Plumbing & Heating installed a Green Fusion Water Softener & Carbon Filter for us. Kurtis completed the installation, and his work was exceptional. He covered every detail about the unit, answered all questions regarding operations and system functions, and delivered first-class service. From start to finish, the folks at Superior Plumbing & Heating exceeded expectations, and we’re confident our Rheem Water Softener will provide years of trouble-free service. A big thank you to the team for an outstanding job!
Nov 23, 2023Steve, the plumber, arrived when they said he would be here and diagnose the problem and had it fixed in no time. I would highly recommend this company.
Nov 8, 2023They were awesome after I just lost my husband they worked with me and helped me get my washing machine going again so I can wash my laundry again so thank.
Nov 8, 2023I am grateful to Superior Plumbing & Heating for fixing the sinks in my house.
Nov 20, 2023My sump pump was not functioning properly. I contacted Superior Plumbing & Heating at 8 am this morning, and by 11 am, the issue was completely resolved! The technician, Jermaine, was professional and knowledgeable and ensured to wear a mask. The cost was very reasonable, and I highly recommend this company.
Nov 22, 2023Eathon replaced a gas pipe and the water heater for us. He was punctual responsive, and maintained a high level of professionalism throughout. I’m thrilled with the quality of his work and will certainly choose him again in the future.
Nov 22, 2023I am very satisfied with their excellent work, completed within a reasonable timeframe and at a fair price.
Nov 14, 2023Just an amazing service with this 24-hour plumbing emergency help! They responded very fast, first by guiding us by phone to minimize the damage, and then the plumber arrived. A very experienced guy, he solved everything quickly and left no mess.
Nov 20, 2023I had a water softener put in, and the work done by Eathon and Ryan from Superior Plumbing & Heating was exceptional. They installed the water softener, got everything together, and set it up quickly. I believe in customer service and was so impressed that I had to leave a review. If you have any plumbing work, asking them to come out is smart, and I’m confident you’ll be pleased. Thank you, Superior Plumbing & Heating.
Nov 22, 2023I contacted Superior Plumbing & Heating based on the positive feedback I had heard about them. After having concerns about the reliability of my previous plumbing service provider, I decided to give Superior Plumbing & Heating a try. Alina, the scheduler, was incredibly accommodating and arranged for a technician to quickly assess the situation the next morning, demonstrating genuine care akin to being part of the family—something rare in today’s service industry. The company even went the extra mile by sending a photo and a brief introduction of the technician scheduled to visit, a thoughtful touch I appreciated.
Nov 23, 2023Superior Plumbing & Heating has earned its great reviews for a reason. Kurtis, the plumber, serviced my water heater with additional repairs. He demonstrated transparency by showing and explaining the work before starting. Kurtis went above and beyond, cleaning the area around the water heater. These thoughtful details set Superior Plumbing & Heating apart, making them my only choice for plumbing needs.
Nov 23, 2023Superior Plumbing & Heating arrived 15 minutes early and efficiently repaired a boiler leak within a two-hour timeframe.
Nov 14, 2023We had a great experience with Superior Plumbing & Heating. They were able to complete the drain snaking hookup in just one day, despite the difficulty of the job.
Nov 14, 2023We are pleased with the service provided by Superior Plumbing & Heating during the installation of our new water heater.
Nov 15, 2023Recommend! Thanks to Superior Plumbing & Heating, I had a great experience.
Nov 15, 2023The emergency plumbing services option was the best solution for us. The pipe cracked in the late evening, and it could be a real disaster. They sent a plumber really fast and then charged us only for the time the job took – no crazy prices.
Nov 17, 2023Needed to have my bathroom sink replaced and Superior Plumbing did a great job. The service was quick and friendly and I am very happy with my new sink.
Nov 18, 2023Very professional and extremely polite. Eathan was excellent and did a quick and thorough job. Very happy with the service.
Nov 18, 2023Very happy with the service we received from Ryan , he went out of his way to explain the problem and even drew a picture . Ryan was very polite and i have to say patient trying to explain the problem and told us who we needed to call to replace the tub . Thank you MS Gocan
Nov 21, 2023Smooth, professional service very happy with the experience
Nov 22, 2023The plumbing team was great professionals and very courteous. I recommend these professionals for all your plumbing needs.
Nov 22, 2023Kaz came by and was very professional and friendly. Unclogged our main sewer line for us. Would recommend him to everyone. Thank you.
Nov 18, 2023Eathon and Sam were incredible to deal with. Very personable, knowledgeable and took the time to explain my issue and potential solutions.
Oct 25, 2023The service call guy was punctual, respectful and answered all of my questions. The diagnosis was quick.
Oct 26, 2023They removed an old tankless hot water heater and installed a new one. It seemed to be a long, hard job and the plumber worked late to complete the job and ensured that everything was working as it should. He even swept and mopped the floor in his work area before leaving. Very knowledgeable and professional.
Oct 26, 2023Excellent service. Came out and fixed the problem the same day I called. Very professional and polite
Nov 4, 2023Jeremey came by to see some general plumbing issue we were having. He was on time, very knowledgeable and professional. Highly recommend him
Nov 22, 2023Kaz did a great job! Superior was fast and well orchestrated…
Nov 22, 2023Daniel arrived promptly as per his appointment with us. He was courteous and respectful. He immediately diagnosed the problem with our water softener and proceeded to outline the options that were available to me. He was very knowledgeable and did not ‘push’ us into any direction, leaving the decision to me. He answered all my questions and proceeded to immediately arrange the purchase and installation of a unit he felt would meet my needs. I would highly recommend Superior Plumbing.
Nov 22, 2023I called this company cause it was close by and Daniel came by and looked at my water issue and said it would be a hard fix but they could do it.so i was so glad to hear it could be fixed as it is an older house. Daniel was very professional and patient with explaining what the problem was ..and i felt safe with him in my home as i live out in the country and am a bit nervous of people i dont know coming into my home.
Nov 22, 2023They responded to my call very quickly. They had someone at my house the same day.
Nov 23, 2023Jeremy came by and did a fantastic job clearing my kitchen sink clog. I love how he was professional and informative!
Nov 15, 2023Kaz was prompt and helped me to diagnose that the leak was coming from the dishwasher. His client relations skills are superb. Really appreciated his expertise.
Nov 15, 2023Excellent service. Jeremy came up and checked the toilet, it wasn’t flushing/draining properly, fixed it right away and was awesome. Would use this company again.
Nov 15, 2023Great service! Jeremy came to inspect a sump pump and help me identify a ground water leak in the foundation. Excellent job!
Nov 16, 2023Kaz was amazing! Super helpful, knowledgable, and was able to fix our plumbing very quick! Thanks so much
Nov 16, 2023Hired Superior plumbing to change one toilet , fix one drain, change one faucet and fix one faucet and a water connection to washer/ drier in our house . While the plumbing work we needed was not a rush , the quote and the plumbing work was completed the same day ! Daniel came first and was able to quote the job while still at our house. In the evening the plumber came to finish the work. The plumber was very polite and diligent with the work needed. I noticed the plumber took his time without any rush to complete the work around my house despite the late hour in the day. Work was completed between 8 PM and 10:30 PM . I highly recommend the service and will use them in the future for my plumbing needs.
Nov 21, 2023Excellent service with useful advice!
Nov 21, 2023We have a very complicated issue. The plumbing team couldn’t fix the problem, but they gave good suggestions for what to do next. They were fast, knew their stuff, and didn’t charge a lot.
Nov 21, 2023Superior plumbing responded very quickly to a shut off valve problem and the plumber went out of his way to get the right part and have the job done before the day was over. Very corteous, friendly and professional outfit, highly recommend. N. Everett
Nov 22, 2023The 2 plumbers were extremely friendly and helpful.
Nov 23, 2023Explained the issue well
Oct 14, 2023Was able to schedule a next day technician visit, and the technician was polite, able to diagnose the issue quickly, and provided helpful tips for me to resolve the issue as it turned out not to be related to my plumbing.
Oct 16, 2023Made the unfortunate discovery that there was no hot water late Sunday evening and Superior had someone out by midday Monday. The technician, Leo, was friendly and professional; he quickly assessed the situation and discussed options for repair and replacement.
Oct 17, 2023A friend recommended Superior Plumbing & Heating, so I decided to give them a call. Their professionalism and accommodation were unmatched, with a same-day visit to my house. The plumber who came, Eathon, was polite and knowledgeable, efficiently replacing my sump pump and leaving everything spotless. I would unquestionably use this company again.
Nov 22, 2023I go to Superior Plumbing & Heating every year to disconnect and reconnect my outside spigots. Their reliability and friendliness have always stood out. Their stellar work on our recent sump pump service only reaffirmed their A+ service. The girls in the office are consistently friendly and accommodating. I highly recommend their service.
Nov 22, 2023George explained everything in language that I understand. Thank you.
Oct 12, 2023Both guys were great … very informative. Will definitely use again!!!
Nov 3, 2023Showed up on time and did a thorough analysis of the issue and a quick turnaround on a quote. Polite and friendly.
Nov 4, 2023When considering a backup sump pump, we ultimately decided to replace the backup and main pump after receiving quotes. George and Conner from Superior Plumbing & Heating provided us with expert advice and reasonable quotes for the entire job. Their knowledge extended beyond the sump pump issue, addressing additional repair queries around the house. The professionalism, cleanliness, and respect they demonstrated during the project satisfied us. Without hesitation, we’ll reach out to George and Conner for future needs and gladly recommend their services to friends.
Nov 22, 2023I enlisted this company to diagnose and fix my sump pump issues. Ryan, who assessed the problem, was highly knowledgeable and efficient. Alina was incredibly helpful in discussing pump and battery options in the office. I opted for a new battery, primary pump, and ejector pump, and Ryan, the plumber, did a clean and efficient installation. He took the time to explain the work and system operation thoroughly. I’ll call them again for future plumbing needs.
Nov 22, 2023Kurtis was on time, and conducted himself very professionally. Will call again if I ever need a plumber again.
Oct 27, 2023Great work and fast. Thanks a lot
Nov 8, 2023Good service and prompt response.
Nov 9, 2023Kurtis was very knowledgeable and efficient in replacing my shower cartridge.
Nov 20, 2023Great communication, fast service and respectable work. Definitely the go to plumber in Welland!
Nov 21, 2023Jeremy came by because we had a leaking faucet. He gave us few options to correct the issues .
Oct 14, 2023I called Superior as we had a plumbing emergency they were there within 1 hour and solved our problem immediately and the cost was very very reasonable. I would call them again in a minute. Very professional. thanks to the plumbers.
Nov 7, 2023The installation of the heater was completed in just a couple of hours, which was fantastic.
Nov 14, 2023Superior Plumbing & Heating demonstrated their exceptional skills while installing our sump pump.
Nov 20, 2023I highly recommend Superior Plumbing & Heating. Their team is incredibly professional. Their plumbing services were very helpful in fixing the issues at my commercial property.
Nov 20, 2023Eathon came and replaced my hose bib, great service, fast, courteous, will use again for sure! thank you!
Nov 2, 2023Prompt and courteous
Nov 13, 2023Kaz was amazing, polite and advised if what was needed every step of the way. Great service, will definitely call again.
Nov 18, 2023Kaz was very helpful, I would definitely recommend him!
Nov 20, 2023Amazing service from Kaz
Nov 22, 2023Leo and Superior Plumbing & Heating Services came to our rescue almost two years ago when Leo replaced 25 feet of clogged pipe. With a recent sump pump failure, Austin promptly installed a new one. Both plumbers, Leo and Jermaine, demonstrated quality artistry. We won’t hesitate to call for our future plumbing needs.
Nov 22, 2023Superior Plumbing & Heating installed a water softener and improved the water pressure in our showers. They were knowledgeable, friendly, and respectful, wearing booties and using drop cloths to protect our home. They arrived on time and finished all the work as promised, and I highly recommend them.
Nov 22, 2023Jerimy came by to look at our faucets was quick and informative and helpful!
Oct 10, 2023Jeremey came by today because we did not have any hot water. We checked all our fixtures in the home. Then we looked at our hot water tank. Thank you for the solutions to get back our hot water to running again
Oct 11, 2023The team that visited our house was professional and attentive. They did a drain pipe repair, replaced some aged details in the bathroom, and also found and fixed an issue with the water pressure in the kitchen – everything was just on top.
Nov 14, 2023Very friendly. On time courteous. Offered more than 1 solution
Nov 20, 2023Kaz was prompt, explained everything well and got the job done in short order. I would use your services again if needed
Nov 20, 2023Superior arrived the next day, were polite and quick. Great service!
Nov 20, 2023Daniel was excellent. He was polite, prompt, diagnosed the water heater problem immediately and got the installation done the same day. This was especially appreciated as my mom had just come home after surgery!
Nov 20, 2023Was in need of urgent plumbing in my condo in downtown Toronto. The first few plumbers that I contacted wouldn’t work in condos. I was able to connect with Superior Plumbing and Heating quickly and efficienty. They were able to assess the situation the same day. Leo and his colleague showed up on time, were very friendly, assessed the situation, and listed possible causes. We determined the best path forward and booked time for the work. Overall it was a very good experience.
Nov 21, 2023Justin was great. Very professional, knew what he was doing and got the job done quickly and to my full satisfaction.
Sep 15, 2023Our water heater issues were diagnosed quickly and efficiently. When it became clear that it had reached the end of its lifespan, the guys at Superior Plumbing were here the next day for a quick replacement at a competitive price. Service was excellent and friendly, happy to have found a reliable and affordable plumbing service.
Sep 29, 2023Eathon came inspected my son pump and plumbing in my basement and did a great job. Have a nice guy too!
Oct 18, 2023Jay came by to look at a lick on my sink. Awesome guy thanks for coming by.
Oct 26, 2023Superior Plumbing & Heating provided outstanding service when we faced an emergency sump pump failure. Daniel, who arrived promptly, was courteous and exceptionally knowledgeable. In handling the customer service, Alina redefined excellence with her friendly and helpful demeanour. We plan to call on them again for any plumbing needs and strongly recommend their services to others
Nov 22, 2023I had a clogged drain between the kitchen sink and the main stack. The plumber was able to come out but had to return the following day with additonal equipment. He was very courteous and it took a few attempts to clear out. He then replaced the sink drains and pipes below the sink. (I caused a leak trying to plunge the drain). He cleaned up the mess and debris, collected and removed the garbage. The job was well carried out. Unfortunately, I did find Superior’s fees to be excessive, but when you’re in a pinch, you get bitten.
Oct 6, 2023Neil was fast, efficient, gave great options for our water softener. Would recommend Superior Plumbing.
Nov 7, 2023I would recommend this service for residential plumbing works due to my excellent experience with them. From booking the visit to cleaning up all the mess after snaking, all I saw was just perfect.
Nov 14, 2023If you are looking for a plumbing service, here is my recommendation: try this company. They did the sewer pipe replacement for us, and it was a really unquestionably efficient process, with everything on a high level.
Nov 14, 2023We had an awesome experience using Superior Plumbing & Heating’s 24-hour plumbing service. Our old sewer system had a leak, and we needed help as soon as possible. So, we called them and asked for a plumber to come – and he arrived really fast. Polite, professional, and efficient, he fixed the leak quickly.
Nov 17, 2023Spencer came out to fix my toilet and did a good job.
Nov 9, 2023Spencer came our today, was extremely knowledgeable, co fixed me with lots of information, very professional.
Nov 13, 2023We were impressed with the quick and efficient service we received when our kitchen tap was fixed in just 5 minutes. Recommend!
Nov 14, 2023I’ve heard recently that you need to check the sewerage system every year, so I called this company for an inspection. The plumber, Matt, went through everything and found some small issues, the biggest one was the sump pump repair in the basement. He named the price, I agreed and he did everything very fast. Great job.
Nov 17, 2023Superior Plumbing & Heating is Canada’s premier services company, excelling in plumbing and HVAC services. I highly recommend them.
Nov 22, 2023Superior Plumbing & Heating of Barrie
Nov 22, 2023When Daniel came out to replace two leaky hose faucets and recommended replacing a third due to its age, we were impressed by the responsiveness to our questions. He also took the time to provide us with supplies for our water softener, which we had yet to use. We highly recommend Superior Plumbing & Heating for heating, cooling, and plumbing needs.
Nov 23, 2023Wonderful experience. Technician Eathon was very professional.
Oct 17, 2023Daniel came and did a great job diagnosing my hot water heater issue
Nov 15, 2023I would rate it 10 out of 10! I enjoyed online booking, the price-before-the-start option, and the fast arrival of the plumber. He also was kind enough to explain why there was so much digging and left no mess after. Very polite young man.
Nov 20, 2023Eathon came and inspect my undetected leak. He was on time and professional.
Oct 18, 2023I was looking for residential plumbing services to inspect my pipes. This company sent me Ryan to assess the required scale of work, and he came up with two possible solutions: repair or replacement. I chose a replacement, a better choice for the long term. The price was affordable.
Nov 18, 2023Our tankless heater went down and over the course of several days Superior had 2 different techs come out to try and repair. Superior had to contact the manufacturer who also sent a tech out but was unsuccessful in repairing. After the manufacturer failed to rectify Superior stepped up and replaced the unit themselves. Special thanks go out to manager Samantha and tech Daniel who really helped to get us up and running again.
Nov 19, 2023From the first phone call to the warranty for the finished job, this company’s service was something beyond! Their plumber helped us with the shower installation, and he did the job perfectly. I’m glad we received such a knowledgeable expert.
Nov 20, 2023With this company, you never feel left alone with your plumbing troubles. They helped us with drain snaking twice, and both times, it was perfect work. Price is always fair as well.
Nov 20, 2023Superior Plumbing & heating answered my call for help with no heat issue. The female who answered my call advised of their expertise & asked the correct questions regarding specific heating needs. Jeremy attended service call within 45 minutes of calling. He provided options & solutions to consider correct replacement after initial assessment of current hydronic heating system, ( combi core water tank) If Jeremy didn’t know the answer to my question, he relied on resources at his disposal, quickly & efficiently. Time was spent explaining so I understood all aspects of a combi boiler system as an alternative heating solution. I trust Jeremy to not mislead the consumer or use pressure in selling their product. I respect & appreciated Jeremey’s professionalism & honesty. There was no hidden agenda!
Oct 15, 2023Showed up on time, timely work, polite and friendly. Made sure town was here to turn water back on before leaving. Highly recommended!
Oct 26, 2023George and Richard were amazing!! They explained everything clearly and were extremely friendly and professional!! Would definitely recommend them to anyone who needs great and knowledgeable plumbers!!
Oct 27, 2023I would like to give kudos to George and Richard for being amazing about solving our issue. George explained in great detail what the problem was and how it was going to be fixed and what the cost would be. They were knowledgeable and showed us step by step what was happening, also included a video of the problem. They were both professional, respectful and friendly. I would definitely recommend Superior Plumbing & Heating to our friends and family. Thank you George and Richard!🤗
Oct 27, 2023We had Kurtis helping us with the sink repair. He showed up on time, fixed the problem fast, and gave us a warranty for the job, so I’m confident that if anything happens again, I’ll call them.
Nov 14, 2023Conner did a great job he was very professional and polite and I really appreciate the fact that he was able to fix the issue we had.
Oct 16, 2023Connor was able to help us out by replacing a shut off valve for the hot water allowing us to continue washing dished in the dishwasher. He saved many dish panned hands.
Nov 4, 2023Spencer came out today was professional and on time. provided me with use ful information and was able help me out with my toilet. thankyou
Nov 8, 2023Spencer from superior plumbing was here and at accessed the panel on my furnace to find out that it wasn’t anything serious and got it running for me. Thank you, Spencer.
Nov 15, 2023Spencer came out and got the kitchen sink draining very quickly
Nov 18, 2023Eathon came and inspect my undetected leak. He was on time and professional.
Oct 18, 2023I was looking for residential plumbing services to inspect my pipes. This company sent me Ryan to assess the required scale of work, and he came up with two possible solutions: repair or replacement. I chose a replacement, a better choice for the long term. The price was affordable.
Nov 18, 2023Our tankless heater went down and over the course of several days Superior had 2 different techs come out to try and repair. Superior had to contact the manufacturer who also sent a tech out but was unsuccessful in repairing. After the manufacturer failed to rectify Superior stepped up and replaced the unit themselves. Special thanks go out to manager Samantha and tech Daniel who really helped to get us up and running again.
Nov 19, 2023From the first phone call to the warranty for the finished job, this company’s service was something beyond! Their plumber helped us with the shower installation, and he did the job perfectly. I’m glad we received such a knowledgeable expert.
Nov 20, 2023With this company, you never feel left alone with your plumbing troubles. They helped us with drain snaking twice, and both times, it was perfect work. Price is always fair as well.
Nov 20, 2023We had a thermostat and underfloor heating sensor malfunction. The tech John from The Superior plumbing and Heating checked that all cables are connected correctly and that the regulator was working correctly and found the problem and promptly fixed it. Now our in-floor heating works again.
Feb 6, 2023I will contact you again! Great company-everything is really mobile and professional. If you are looking for a service that can be trusted, google the site of Superior Plumbing and Heating – you will make sure that they are thee best in their niche.
Dec 7, 2022Excellent, up-to-date, and courteous service. Their plumber impressed us with his level of competence and desire to do his best and help us. He explained the situation and what he planned to do about it, and did his job flawlessly. Moreover, we received a good discount. Superior Plumbing and Heating – you can be trusted!
Feb 16, 2023The reverse osmosis falter was installed quickly and professionally by the plumber. All of the manufacturer’s recommendations were followed, including flushing, replacing cassettes and fleshing again. Thank you Superior Plumbing and Heating for the fast and professional approach!
Dec 13, 2022I am grateful to the heating and plumbing company for detailed and free consultation according to the gas line. After the request, the certified specialists professionally install a gas line. Thanks to the company we can evaluate the benefits of having a gas supply in our home as soon as possible.
Jan 26, 2023