Best HVAC repair services in Waterloo

I called Superior in Trenton, ON very late this Monday night after discovering a cracked and leaking pipe in my basement (but on the wrong side of the shutoff valve), just after calling the city hotline to get the water shut off from the valve under our lawn. I had to leave a voicemail with Superior as it was after hours, but they were prompt to respond the next morning, sent one of their plumbing inspectors out to inspect the issue before 10AM, gave me a quote on the spot and said a team would be back between 6 and 8 that evening to do the repairs. As luck would have it, an earlier appointment opened up, and the team came in early at 2PM, and were all done by 3. They had even recommended I call the city ahead of their arrival to make sure someone could come back to turn the water back on before Superior’s team left. The parts they replaced exactly matched what the early inspector informed me was most likely, and the final bill was spot on to the cent of the morning’s estimate. I would hightly recommend Superior to anyone needing plumbing work done, and will 100% work with them again in the future.

Cedric the plumber was a delightful guy. Thanks for arriving on time and your overall professionalism.

Very friendly and informative. Really nice person.

Bruce fixed our toilet in a matter of minutes and was very professional and friendly. Would use again! Thank you!

Malek came the same day I called, and was very informative about both my sump pump and my water softener. I will definitely be using the company for years to come!

We called Superior plumbing after having hot water issue’s. Jeremy was excellent… arrived on time, was honest with the issue we had and even provided photos and videos of our hot water tank and thoroughly explained and educated us on what had happened. After providing a very fair quote, our old tank was exchanged and our new tank was installed all before end of business day! Professional, arrived on time and provided excellent honest service! Superior Plumping will be our go to company for all of our commercial repairs!

Adam was very professional and courteous, and was thorough and patient in laying out the various options available to us so we could make the right decision.

Ian and Adam were kind, professional and efficient. A small leak under the kitchen sink was fixed and Ian returned to revisit a small but important detail to us. His understanding and consideration of us and our newly renovated home was appreciated.

Eric came by and was super nice and informative. We just didn’t agree on the price

Eric was fantastic! Fast and efficient. He was very pleasant to work with and answered all the questions and gave next steps on how to avoid the situation in the future. Thanks Eric!

Excellent service. Came out and fixed the problem the same day I called. Very professional and polite

My experience with this company was great. Andy the gentleman who came out to see my problem with the hot water tank was pleasant and knowledgeable. The young gentleman who arrive the next day to replace the tank was very efficient. Thanks to all staff and employees who I dealt with. Thanks again