Professional HVAC services in Waterloo

I called Superior in Trenton, ON very late this Monday night after discovering a cracked and leaking pipe in my basement (but on the wrong side of the shutoff valve), just after calling the city hotline to get the water shut off from the valve under our lawn. I had to leave a voicemail with Superior as it was after hours, but they were prompt to respond the next morning, sent one of their plumbing inspectors out to inspect the issue before 10AM, gave me a quote on the spot and said a team would be back between 6 and 8 that evening to do the repairs. As luck would have it, an earlier appointment opened up, and the team came in early at 2PM, and were all done by 3. They had even recommended I call the city ahead of their arrival to make sure someone could come back to turn the water back on before Superior’s team left. The parts they replaced exactly matched what the early inspector informed me was most likely, and the final bill was spot on to the cent of the morning’s estimate. I would hightly recommend Superior to anyone needing plumbing work done, and will 100% work with them again in the future.

Response to my email request for plumbing services was prompt and a date/time window given for same or next day. My option was for a following day service. Plumber arrived within the given time window. After reviewing the work to be done, he was courteous and patient in explaining the options for solutions. The issue, a leak, was fixed. Highly recommended.

We had Ryan in the Sarnia-Lambton area. He was fabulous. He came out on a Friday, but we needed the town to fix their meter issues. Ryan even followed up with the town and us the Monday following. Highly recommend!!

Bruce was polite made a thorough assessment, corrected the problem quickly and effectively. I am very pleased with his professional work and would seek his help again.

Very efficient and knowledgeable. Thank you so much for the prompt service.

Leo was fantastic, took care of the issue right away. Would highly recommend Superior to my friends and family Thanks Rose

Thank you so much Adam. I love my new taps. I would absolutely recommend your services.

Ian and Alvin rescued us from my kids wash basin clog. The other companies I contacted gave me a very high estimate to even come and check. Everyone had a lead time for 2 days but they came straight after the call. Both Alvin and Ian explained the process to me and how they would try to not use a snake until they tried all other options. They cleared the clog within minutes and advised me to have the right tools to manage any future situation at home. I’m so happy and would recommend them to anyone look for plumbing help.

I was originally not happy with the service, but the company did everything they could to make it right. I am now pleased with the outcome.

I had Kevin. Professional, efficient and friendly

Kaz came by and was very professional and friendly. Unclogged our main sewer line for us. Would recommend him to everyone. Thank you.

Diagnosed problem (Honeywell Aquastat) and came up with good solution.