Expert shower installation in Brampton

Superior Plumbing St Catharines provided outstanding service when I had a sudden plumbing issue. They answered my call promptly and sent a plumber the same day. He was professional, explained everything clearly, and completed the repair quickly. The pricing was reasonable, and the whole process was stress-free.

I called this plumbing agency early morning, and they arrived within the hour. The plumber was incredibly professional, friendly, and wore shoe covers without me asking. He diagnosed the issue with our burst pipe quickly and explained all the options clearly. The repair was flawless, and the pricing was very transparent with no hidden fees. I have finally found a reliable plumber I can trust for the long term.

Mike came to my home for Water softener inspection and did a great job. Appreciate the service provided.

I had my drain replaced after it was leaking the same day. They were very professional and polite to my disabled wife while I wasn’t there.

Exceptional service from the technicians. Quickly diagnosed the issue and repaired within 24 hours. Big thanks to our technician Kyle. Highly recommend.

The plumber from Superior plumbing tried to sell us an expensive toilet replacement when all that was needed to fix the slow flush refill issue was a fill valve replacement. We got an inspection and issue was fixed by another plumber with just a fill valve replacement to fix the slow flush refill. Superior plumbing charged me a visit fee of ~$168.37 to take a look at the issue and said it would be applied to service cost if we went forward with them which is something not all plumbers so, but I still asked them to visit and take a look as they had positive reviews. But when the plumber came and visited and tried to upsell a toilet replacement and said they’ll have to go back for parts and quotes a very high fee, we decided not to go forward with them as we felt an unnecessary expensive service of toilet replacement was pushed when the fill valve replacement could have fixed the issue which indeed ended up being the case when the other plumber took a look later and fixed the issue. The positive was that they called in advance and came promptly during their scheduled visit time and call/scheduling coordinator was helpful but the unnecessary upsell from the plumber was a negative. The management followed up later to collect feedback and offered a visit fee refund (that I paid right after the visit), for my negative experience later which I did not receive for a few days since the promise. Update Feb 10 (4-5 days after service request): They called me today and said, refund was in process (earlier they said 10, now they said 15 business days to process) but said if you are going to add a review then they will not issue a refund. Unethical from a business point of view to coerce or quid-pro-quo remove a review by withholding service fee. They tried to upsell a full toilet replacement when all that was needed was a full valve replacement and then try to push me to remove the review by threatening to withold a refund they initiated. I declined the refund, if it was on the pre-condition of removing my review. Update Feb 27: Regardless of the Feb 10 conversation, they did finally issue the full refund today, without further communication and coercement. I take it that they finally understood the shortcomings of the service and support and took steps to address it, which is a positive sign. I see shortcomings overall in communication and with unnecessary upsells, but I appreciate the fact that the management made efforts to collect feedback, contact me to understand the issue, and ultimately issued a full refund when the service was not up to the mark.

Mike getting furnace maintenance done. Great service great guy.

A burst pipe in the basement late at night could have turned into a disaster, but Superior Plumbing & Heating responded quickly. Tyler arrived within an hour and immediately assessed the damage. He repaired the pipe efficiently and carefully checked nearby connections to prevent further issues. He also gave helpful advice on insulation to avoid future freezing. The quick action likely saved me from major water damage.

Mike came and looked at softener. Very helpful. Thanks

Mike got us a new kitchen faucet installed and did a great job Thanks Mike

Mike came and had a look at my water heater, and was really helpful. I know who to go to if I ever need help again!

Mike came and fixed my leaking toilet, amazing service and was super nice!