Your Trusted Markham Plumbing Experts

I recently had my toilet replaced by Superior Plumbing and Heating and I couldn’t be happier with the service. From start to finish, the team was professional, punctual, and extremely knowledgeable. They arrived on time, explained the process clearly, and completed the installation efficiently with great attention to detail. Everything was left clean and tidy, and the new toilet works perfectly. It’s hard to find tradespeople who are this reliable and courteous. I would absolutely recommend Superior Plumbing and Heating to anyone in Grimsby looking for quality plumbing work. Great service and a smooth experience all around!

I had a great experience with this company, specifically Adam. He’s very professional, and got the work done quick and efficiently. He’s very knowledgeable and his customer service skills made our experience very positive. I definitely recommend trying them out, thank you again Adam!

I was struggling with low water pressure throughout my house, which made daily tasks very frustrating. Their team carefully inspected the plumbing system, identified the root cause, and resolved the issue effectively. The improvement in water pressure was immediate and noticeable. They were professional, knowledgeable, and respectful of my home. I’m very satisfied with the service and would confidently recommend them to anyone facing similar plumbing problems.

Recently I had a pipe that broke in the house and the technician (Ryan) was able to help and fix it. He was on time and very kind when he arrived to fix it.

I contacted Superior Plumbing and Heating Caledon for an urgent repair, and they were able to help the same day. The plumber was courteous, knowledgeable, and worked quickly. Everything was fixed properly and the area was left clean.

Tyler was friendly, helpful, and knowledgeable. I would definitely call Superior Plumbing and HVAC again.

The plumber from Superior plumbing tried to sell us an expensive toilet replacement when all that was needed to fix the slow flush refill issue was a fill valve replacement. We got an inspection and issue was fixed by another plumber with just a fill valve replacement to fix the slow flush refill. Superior plumbing charged me a visit fee of ~$168.37 to take a look at the issue and said it would be applied to service cost if we went forward with them which is something not all plumbers so, but I still asked them to visit and take a look as they had positive reviews. But when the plumber came and visited and tried to upsell a toilet replacement and said they’ll have to go back for parts and quotes a very high fee, we decided not to go forward with them as we felt an unnecessary expensive service of toilet replacement was pushed when the fill valve replacement could have fixed the issue which indeed ended up being the case when the other plumber took a look later and fixed the issue. The positive was that they called in advance and came promptly during their scheduled visit time and call/scheduling coordinator was helpful but the unnecessary upsell from the plumber was a negative. The management followed up later to collect feedback and offered a visit fee refund (that I paid right after the visit), for my negative experience later which I did not receive for a few days since the promise. Update Feb 10 (4-5 days after service request): They called me today and said, refund was in process (earlier they said 10, now they said 15 business days to process) but said if you are going to add a review then they will not issue a refund. Unethical from a business point of view to coerce or quid-pro-quo remove a review by withholding service fee. They tried to upsell a full toilet replacement when all that was needed was a full valve replacement and then try to push me to remove the review by threatening to withold a refund they initiated. I declined the refund, if it was on the pre-condition of removing my review. Update Feb 27: Regardless of the Feb 10 conversation, they did finally issue the full refund today, without further communication and coercement. I take it that they finally understood the shortcomings of the service and support and took steps to address it, which is a positive sign. I see shortcomings overall in communication and with unnecessary upsells, but I appreciate the fact that the management made efforts to collect feedback, contact me to understand the issue, and ultimately issued a full refund when the service was not up to the mark.

I had called for a leaky toilet and Marcus came same day to fix it. Service was great and will definitely be returning for any future needs!

Mike getting furnace maintenance done. Great service great guy.

A burst pipe in the basement late at night could have turned into a disaster, but Superior Plumbing & Heating responded quickly. Tyler arrived within an hour and immediately assessed the damage. He repaired the pipe efficiently and carefully checked nearby connections to prevent further issues. He also gave helpful advice on insulation to avoid future freezing. The quick action likely saved me from major water damage.

Mike came and looked at softener. Very helpful. Thanks

Mike got us a new kitchen faucet installed and did a great job Thanks Mike